Privacy Policy

Privacy Policy

Effective Date: 30th May, 2025

GEC Resources is developed and maintained by Global Evangelical Church (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

When using the GEC Resources app, we may collect the following personal information:

  • Full Name
  • Phone Number
  • Email Address
  • Password

This information is provided voluntarily during registration or when updating your profile.

2. How We Use Your Information

We use the information you provide to:

  • Create and manage user accounts
  • Provide access to app features and resources
  • Send important updates via:
    • Firebase Push Notifications
    • SMS
    • Email
  • Provide real-time support through our integrated Tawk.to live chat
  • Respond to inquiries and service requests
  • Improve app performance and user experience

We do not sell or share your personal information with third parties for advertising or marketing purposes.

3. Live Chat Support (Tawk.to)

We use Tawk.to, a third-party service, to provide real-time support and assistance through live chat.

When you use the live chat feature:

  • Basic data like your name, email, or device info may be collected to facilitate support.
  • Conversations may be stored securely for reference and service improvement.
  • Tawk.to operates under its own Privacy Policy.

By using the live chat, you agree to Tawk.to’s handling of your information as outlined in their policy.

4. Data Storage and Security

We take your data privacy seriously. Your information is protected using:

  • Encrypted password storage
  • Secure communication (e.g., HTTPS)
  • Access controls and limited data access to authorized personnel

However, no method of transmission or storage is 100% secure.

5. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

6. No Ads

GEC Resources does not display any ads and does not use ad tracking services.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Update or correct your data
  • Request deletion of your account
  • Withdraw consent to receive notifications or communications

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted within the app and on relevant platforms. Please review it periodically.

9. Contact Us

For questions, concerns, or support, contact us:

Developer: Global Evangelical Church
Email: support@app.gecgh.org